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Rental Policy

[Draft — to be reviewed and finalized with Victoria before launch. Practical pickup/delivery/deposit basics also live on the How It Works page.]

Security deposit

[Draft — e.g. amount or how it's calculated, when it's collected, how and when it's refunded after the piece is returned.]

Damage & loss

[Draft — what happens if a piece is damaged, heavily soiled, or not returned. Whether the deposit covers it or additional charges apply.]

Cancellation & rescheduling

[Draft — how close to the event date a request can be cancelled or moved, and whether any fee applies.]

Delivery & pickup

[Draft — pickup address and hours, delivery radius/ZIP range, delivery fee structure, who's responsible for loading/transport.]

Rental period

[Draft — standard rental length, late return fees, extension requests.]

Questions about any of this before you request a piece? Contact us.